Everything about what personal data Carong collects, why we collect it, and how we keep it safe — all laid out here, transparently. We believe your data belongs to you, first and foremost.
Carong's Core Data Protection Pillars at a Glance
All data sent to and received from Carong is protected with 256-bit SSL encryption. No third party can intercept or tamper with it.
Your personal data is stored on secure, encrypted servers and undergoes regular security audits and backups.
Carong never sells your personal data to third parties. Data is used solely to improve our services and meet legal obligations.
Only authorized personnel can access data on a need-to-know basis. All access is logged and monitored.
You can view, correct, or request deletion of your data at any time. These rights belong entirely to you.
In the event of an unexpected data breach, Carong will promptly notify affected users by email and take immediate steps to resolve the issue.
Welcome to Carong. This Privacy Policy explains what information we collect about you, why we collect it, and how it is used and protected. Carong takes privacy seriously and is committed to keeping your data safe.
This Privacy Policy applies to Carong's website, mobile platform, and all services. By creating an account or using our services, you are considered to have accepted this policy. Please read it in full before using our services.
This policy applies solely to the Carong platform. Carong is not responsible for the privacy practices of any third-party websites.
Carong only collects information that is necessary to provide its services. We never ask for data we don't need. The table below gives a full breakdown:
| Data Type | Example | Reason |
|---|---|---|
| Identity-Related | Name, date of birth, nationality | KYC verification and age confirmation |
| Contact Information | Email, Phone Number | Account communications and notifications |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Identity document details | NID number, passport number | Identity verification |
| Device & Technical Information | IP address, browser, operating system | Security and fraud prevention |
| Usage data | Gaming history, betting patterns | Service improvement and personalization |
| Location Data | Country, city (approximate) | Eligibility Verification & Regional Services |
Carong never collects sensitive data such as biometric information, religious identity, or political views.
Carong collects data through several methods. In every case, the purpose is transparent and the collection is necessary:
Carong never collects your data without your consent. The consent you provide at registration is the basis for all data collection.
Carong uses your data only for specific, legitimate purposes. The key reasons we process your information are:
Your data is never sold to advertising companies. If you'd rather not receive marketing emails, you can unsubscribe at any time.
Carong uses cookies and similar technologies to enhance your browsing experience and keep the platform running smoothly. Cookies are small text files stored in your browser.
Types of cookies Carong uses:
You can disable cookies through your browser settings, though doing so may affect the functionality of certain Carong services. Essential cookies cannot be disabled.
Carong does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
Once the retention period expires, data is securely deleted or anonymized.
Carong believes you have full ownership of your personal data. Your rights are detailed below:
You have the right to know what information Carong holds about you.
You can request corrections to any inaccurate or incomplete information.
Where there is no legal obligation to retain it, you may request that your data be deleted.
You can request that your data be used only for specified purposes.
You can request a copy of your data in a portable format.
You can object to marketing communications and certain types of processing.
To exercise any of your rights, contact our support team. We will respond within 30 days of receiving your request.
For any data-related requests Help Center Contact us or email support@carong.bet.
Carong follows industry-standard technologies and practices to keep your data secure. The core components of our security framework:
That said, no system on the internet is 100% impenetrable. Carong takes every possible measure to protect your data, but absolute security cannot be guaranteed. We also recommend keeping your password strong and never sharing it with anyone.
Carong is strictly for adults aged 18 and above. We do not knowingly collect data from minors. If we detect that a minor has registered, the account will be closed immediately and any collected data will be deleted.
If you believe a minor has created an account on Carong, please notify our support team immediately.
Carong may update this Privacy Policy from time to time. Any changes will be communicated through the following methods:
Continuing to use Carong after any changes means you accept the updated policy. We recommend visiting this page regularly.
This privacy policy was last updated in January 2026. The next review is scheduled for June 2026.
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, don't hesitate to get in touch. Carong's data protection team is always ready to help.
A written response will be provided within 30 days of receiving your request. For urgent matters, our support team is available 24/7.
Our support team is available to assist you in Bangla. Help Center Go ahead and start a live chat.
Every piece of your data at Carong is handled with care and kept secure. Register in a safe environment and enjoy your betting and gaming experience.
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